Private Parties- Terms & Conditions

1.   Number of Guests and Minimum Service Requirements - depending on how many services each client will receive as well as considering the total duration of the event, a minimum of five (5) guests and maximum of fifteen (15) guests is typically required.  In all cases, the event must tally to an average of two (2) services per guest and $50 or more per guest in services.  If the desired event plan does not meet these minimum averages, an event charge may be assessed (maximum charge would cover the shortfall to the $50 per guest average).

2.   Authorization/Client Coordinator - The above named client agrees to the terms of this agreement on behalf of the event group. The event group shall designate a client coordinator who shall be the point of contact with A Time to Spa with respect to all the details of the event. The client coordinator shall be responsible to secure service selections from the group and communicate these to A Time to Spa. In order to avoid confusion, mistakes and disappointments, communication with multiple clients participating in the event will not be allowed.

3.   Payment Terms - a deposit equal to 50% of the total cost of services scheduled is required no later than one (1) week from the scheduled date for this event.  Deposits shall be in the form of a credit card hold until the day of the event.  On the day of the event, the client coordinator shall either pay the balance due or the individual clients shall pay for their own services with the credit card hold released from the client coordinator at that time.  Our cancellation policy is as follows:

    1. Cancellation at least seven (7) days prior to the scheduled event - refund deposit in full.
    2. Cancellation at least 48 hours prior to the scheduled event - refund deposit less a cancellation fee of $50.
    3. Cancellation less than 48 hours prior to the scheduled event (or a no-show) - cancellation fee of 50% of the scheduled service cost is retained in the form of the original deposit.

At least 24-hours in advance of the event, the client coordinator shall advise A Time to Spa how payment arrangements will be made, i.e, one total payment, each client their own, etc. In this way, the spa will be able to prepare invoices in advance and streamline the checkout process for all concerned. Your cooperation is appreciated.  Acceptable payment forms include cash, credit card or check (with valid ID).  When making payments for private spa events, promotional (free) gift certificates will not be accepted, however, gift certificates purchased from A Time to Spa or its website will be accepted.

4. Service Scheduling - The client coordinator shall provide a list of attendees along with their desired services for the event (including special requests) at least two (2) weeks prior to the event. In order for A Time to Spa to properly schedule technicians, all changes to attendees and service requests must be made a minimum of one (1) week prior to the event. Changes less than (1) week out or on the day of the event will be given every consideration, but cannot be guaranteed.

5.  Service Pricing - service pricing for all spa events shall be per A Time to Spa's current Menu of Services prices.  Promotional pricing is typically not offered during private spa events.  Coupons including "buy one, get one" deals are not accepted during private spa events.

6.  Additional Expenses - a service gratuity of 18% will be added to the total service amount.

7.   Event Expectations - A Time to Spa invites you to come, relax and enjoy yourself as a part of your special event.  Be advised that the spa will only be closed to other clients when events are hosted after hours or when specifically arranged with A Time to Spa.  The client coordinator should advise their guests that there will likely be waiting time between services as a normal part of hosting and scheduling a group of clients; private event parties sometimes tend to get off schedule due to the casual and festive atmosphere.

8.   Mutual Understanding - this agreement shall constitute the sole understanding and agreement between the event client(s) and A Time to Spa.